Wayfinding Kiosks for Mission Critical Public Safety

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Technique for using wayfinding know-how, kiosks, digital signage and cellular units to stop violent assaults on instructional, medical and enterprise campuses and at public venues via detection and site of gun photographs fired, recognition of explosives and illicit medicine, and biohazards supplies able to mass destruction. The built-in options would include twoway communication and connectivity with campus and local 911 providers to expedite the response of Regulation Enforcement and Emergency Providers Providers.

The aim of this doc is to outline how Wayfinding Know-how, Digital Signage and Kiosks could be networked and used to detect and/or forestall lively shooter and mass casualty attacks and expedite the response of Regulation Enforcement and Emergency Providers First Responders to catastrophic occasions in giant public venues. We’ll give attention to a number of of probably the most respected know-how suppliers in the business and how they might every play a essential position as foundational partners to convey a combined answer to market.

The time line can be to have a prototype out there for the Nationwide Retail Federation Conference in New York Metropolis on January 13-15, 2019. We additionally plan to point out the prototype at numerous Regulation Enforcement, Schooling, Medical and Emergency Providers trade exhibits and conferences in 2019. If successful, manufacturing with a restricted set of the alert belongings described under could possibly be released to market next yr with the underlying concept of an open architecture design that might afford the opportunity so as to add new features with out the requirement for forklift retrofits shifting ahead.

Examples of some potential partners can be the next:

  • 22Miles Software program – Maker of the world’s leading Interactive wayfinding and digital signage software program with the potential to combine by way of API with most commercially obtainable working methods and platforms.
  • Olea Kiosks, Inc. – A producer of a variety of kiosk hardware, all made within the USA.
  • Kioware Kiosk – A security software platform supplier integrated with Avaya Video Conferencing, a worldwide cloud supplier of excessive velocity 1080 DP video conferencing.
  • Shooter Detection Techniques – SDS is concentrated on saving lives via using confirmed, military-grade know-how designed by the world’s foremost scientists.
  • AnyVision – Artificial Intelligence (AI) digital camera software capable of recognizing in real-time the presence of firearms in crowds as well as facial and emotion detection
  • Excellims – A supplier of ion mobility spectrometry know-how cable of real-time detection of explosives and sophisticated, harmful drug compounds.
  • Silverside Detectors Inc. – Creator of know-how able to detecting radiation in crowds or in automobiles shifting at high speeds on urban streets and highways.
  • Omron Electronics Elements LLC – Developer of high-speed software able to human facial recognition including expression, gender, age, eye gaze and blink measurement.
  • Grey Innovation – Developer of a scanning system for explosive units.
  • VitelNet – A pacesetter in first responder remote medical emergency options.
  • American Properly – A pacesetter in remote medical help utilizing video to connect medical professionals with first responders.
  • Avaya Video Conferencing – A worldwide cloud provider of high velocity 1080p video conferencing options.

Word: The above know-how corporations and offerings are an example of technologies that could possibly be integrated into the essential public safety Wayfinding Answer. We have now been in touch with most of these organizations and have consulted for or finished enterprise with most of the corporations listed above. Nevertheless, a choice to make the most of these technologies might be predicated upon important response priorities, ease of integration, and price issues. Additionally, we’ll continue to look for best of breed answer providers able to further enhancing the crucial public security Wayfinding Answer.

Historically, the primary function of Wayfinding know-how has been to increase convenience when guiding the public to desired destinations within cities and enormous public venues, corresponding to medical and academic campuses, retail malls and retailers, inns and resorts, airports, practice stations and office complexes.

The business has been targeted on creating an enhanced customer experience by delivering free-standing and wall-mounted show units situated throughout the amenities mixed with cellular system integrations to additional personalize the shopper’s engagement.

These technologies permit the guests to be directed to their meant destinations, whereas at the similar time being knowledgeable of close by factors of interest comparable to buying and dining, fashionable customer destinations, particular departments, elevators, escalators, accessibility providers and restroom amenities.

Wayfinding has been reliant on offering an enhanced visitor expertise. It has additionally develop into the source of serious knowledge analytics about customer interaction with employees, reaction to advertising, indoor and outside visitors move and movement. There isn’t any doubt that Wayfinding when combined with dynamic digital signage can enhance the customer’s on-premise experience and, relying on the type of location, even improve revenue potential.

The query is, are these elements alone enough to trigger a big venue to take a position hundreds of thousands of dollars in Wayfinding know-how or is it attainable there are further providers that can be added to the platform software program and hardware which may improve the value proposition, improve the number of units deployed, and probably even defray or get rid of the price of a campus or citywide Wayfinding undertaking?

If we think about an augmentation within the reasoning behind the deployment of Wayfinding and associated technologies to certainly one of a public safety providing with a core worth proposition of getting the potential of saving lives, preventing and/or ending a catastrophic event, the use case for giant scale deployment becomes far more compelling.

When built-in and deployed with advanced menace detection applied sciences and first responder assets,Wayfinding might turn out to be an integral part to profitable prevention and well timed intervention by Regulation Enforcement and First Responders to a violent attack, resembling an active-shooter, a bombing or any variety of artifical or natural disasters.

Use Case Instance: Sarasota Memorial Hospital (SMH), Sarasota, Florida

Situated roughly 50 miles south of Tampa on the Gulf Coast of Florida, SMH is among the state’s most prestigious medical amenities. The hospital consists of approximately 830 beds, 5,000 employees members and 900 docs. Centrally situated in each the town and county, the SMH campus consists of a centralized 1.5 million square foot important facility spanning 6 city blocks plus two 12-story parking amenities.

Florida’s First Medical Wayfinding Deployment

SMH is the first large-scale group hospital to deploy Wayfinding know-how within the State of Florida. Immediately, SMH has a single Logic Junction Wayfinding kiosk in its central lobby. The primary use for the system is a talking Avatar to direct guests to specific departments or affected person’s rooms on the campus. The gadget makes use of speech recognition and natural text-to-speech know-how to work together with guests. It also makes use of onboard geomapping to create directions for the on-campus Wayfinding.

Logic Junction has had success in deployment to other hospitals, including Cleveland Clinic the place they’ve 11 units put in for the identical Wayfinding objective. Nevertheless, the chance to broaden its methods usage to incorporate proactive intervention know-how does not seem feasible near time period. As related by Sarasota Memorial Hospital’s CEO, David Verinder, “The Logic Junction Wayfinder is a nice add to the overall experience for visitors, but will not replace our volunteers that currently assist those in need of direction or signage.”

Right now, SMH houses its personal fully-equipped police drive of about 75 officers and a centralized 911 name middle which screens the primary campus 24/7 using conventional CCTV situated at entrances, hallways, elevators, stairwells and throughout the outside parking areas, as well as within the twin 12-story parking towers.

The SMH police pressure uses traditional radio applied sciences and its 911 name middle is instantly linked to each the Sarasota Metropolis and County Public Safety Answering Point (PSAP) and EMS suppliers able to deploying SWAT, explosive disposal groups and uniformed regulation enforcement officers. Nevertheless, the anticipated ETA of those special operations groups is a minimal of 10 minutes on common.

Considering Beyond the Traditional Use of Wayfinding

Imagine a use case where we reverse the everyday function of these units in order that they develop into instruments which might be part of a know-how ecosystem to ensure security and security during catastrophic events. At the moment, Wayfinding is principally a a method answer that has been deployed to assist guests find a destination in a labyrinth of hallways, buildings and throughout giant campuses and malls in the least amount of time with as little stress as potential.

A extra strong answer is to have numerous Wayfinding units and related applied sciences deployed effectively at important positions across a big multilevel setting to behave as a synchronized community of intelligent units, controllable from a centralized location, such because the on-premise 911 name middle, thereby capable of main plenty of people to safety within the event of a artifical or pure disaster.

If we proceed along that line of thought, right now we’ve know-how that can be built-in into Wayfinding, digital signage, kiosks, telephone methods, paging techniques, regulation enforcement radio and, the on or off campus security control methods that may probably determine a menace and preempt it by notifying the suitable authorities and shifting the inhabitants away from the hazard zone.

Wayfinding for Mission Critical Public Safety

Listed under are a number of the key enhancements that could possibly be added to the 22 Miles Wayfinding software platform using present API integration. To begin, assume the 22Miles Wayfinding software seems and features as it will immediately. For an excellent view of how 22Miles features now, click on the hyperlinks under:

Every system will probably be networked to the native campus police division’s 911 call- middle at Sarasota Memorial Hospital. That’s presently not the case with the Logic Junction Wayfinder. The 22Miles system can be integrated into the SMH CCTV and emergency techniques and might be beneath the control of the SMH Police Division.

One outstanding function provided by 22Miles is its capacity to super-impose augmented actuality directional arrows over its cellular and freestanding Wayfinding options to steer people away from danger in actual time utilizing its geo-mapping know-how. It will vastly velocity the evacuation and save lives once deployed. See example under:

Under, we’ll describe examples of further software program and hardware that may be integrated into the 22Miles platform to create a combined defensive campus-wide response answer.

Safety Know-how that could possibly be added to the Wayfinding Platform

Every new Wayfinder could be built-in with lively shooter detection software program from Shooter Detection Methods (SDS) combined with on-campus indoor and outside GPS mapping that identifies the exact location of photographs fired and traces precise movement of the shooters based mostly on audible and infrared gun hearth know-how from SDS. This know-how was originally developed by Raytheon and efficiently deployed in Iraq and Afghanistan by United States Forces. It’s nonetheless used in the present day and has saved numerous lives in theater. See the next hyperlink:

We have now spoken with Shooter Detection Methods they usually consider the API integration can be comparatively straightforward they usually want to leverage the 22Mile mapping system moderately than use their own as mapping shouldn’t be their core know-how focus. They’re very open to dialogue on one of the simplest ways so as to add their know-how by way of API integration to the Wayfinding Answer.

Perimeter Protection Utilizing Wayfinding

One of the keys to the successful use of Wayfinding, kiosk and digital signage to stop a mass casualty event is identifying the menace properly prematurely of the perpetrators getting access to the target area.

Imagine drawing a standard capturing goal, which means a circle in the midst of the web page surrounded by increasingly larger circles. Now assume the middle is the hospital, university, shopping mall or event stadium. The right posture for defending such a location is to stop the menace on the outer most perimeter of the property. Subsequently, putting further units like digital signage, Wayfinding and kiosks outfitted with numerous forms of menace detection technologies at parking and walk-way entrances will increase the probabilities of early detection and crime prevention.

To that finish, we’ll look at different present technologies which appear that they are often easily integrated into the 22Miles software platform.

First can be visual menace detection software program and hardware mounted to any top quality digital camera for early detection of individuals recognized to regulation enforcement as a attainable menace by way of native, state and federal databases or individuals exhibiting suspicious or uncommon conduct, and probably even carrying a firearm.

Probably the most impressive new technologies in the facial and object recognition is an organization referred to as AnyVison™. The Firm is partially owned by Bosch and has developed know-how which mixes AI know-how with visual imaging to supply as much as 30 HD reside digital camera feeds per GPU with the potential to attach GPU’s within the cloud forming a particularly giant visible remark community to cover each campus location. AnyVision™ is capable of finding even a small piece of a rifle in a huge crowd from an amazing distance. In a couple of months, they’ll have the ability to decide a pistol or revolver from a crowd of hundreds. Additionally they have the power to determine an object that shouldn’t be there, such as the strain cooker bomb positioned on the bottom at the Boston Marathon.

AnyVision™ has an excellent high-speed algorithm that examines each pixel, each body of video, and appears for weapons and different units that seem out of the abnormal. Simultaneously, the software program examines the facial expressions of the individuals within the space looking for irregular emotional cues and nervous activity, anger and worry. The software program alerts the authorities of visible anomalies as they occur, thereby creating an early alert warning of potential danger from crowds or individuals passing by cameras that could possibly be hidden in the Wayfinder, digital signage or kiosk.

Silverside Detectors Inc. This Massachusetts radiation detector pioneer is able to capturing the presence of small and enormous quantities of radiation from small backpack-sized sensors to bigger screening know-how capable of being mounted into vans and detecting shifting automobiles containing radiation while driving on a freeway at urban speeds.

Biometric Identification is considered to be one of many quickest rising segments of the safety know-how markets. Journey, immigration, financial, retail and healthcare seem to be the early adopters of the know-how.

Corporations, like Omron Electronics Elements LLC, have taken a robust place out there with a few of the highest speeds for human facial recognition, including expression, gender, age, eye gaze and blink measurement. See the link under on Omron Sensor know-how.

Explosives and Illicit Drug Compound Detection Know-how

Some of the elusive belongings required for completion of the newly configured Wayfinding detection and early alert system is the detection of explosive units and deadly medicine. We’re starting to see numerous corporations coming to market with numerous varieties of options; nevertheless, thus far, they virtually all require a wipe down of items being examined. This isn’t a viable answer in that we aren’t making an attempt to create an airport TSA-type answer the place we funnel crowds by means of an entrance approach. Moreover, using canines just isn’t an choice as a result of a dog would die virtually instantly if it inhaled a very small amount of a drug like Carfentanil.

In a current dialog with Florida State Regulation Enforcement, a new menace has emerged which will outweigh each different state of affairs we’ve got described in this doc. Giant-scale manufacturing of the drug Carfentanil illegally imported from China has been discovered nationwide with a toxicity degree that far exceeds all different narcotic opioids present in leisure or authentic medical use. An amount equal to a grain of salt is enough to kill a human.

Regulation Enforcement believes this drug might be intentionally utilized in a bomb or drone assault to wipe out hundreds and even tens of millions of individuals with a single publicity. See under an excerpt from Wikipedia:

From Wikipedia:

Carfentanil or carfentanyl is an analog of the artificial opioid analgesic fentanyl.

  1. A unit of Carfentanil is 100 occasions as potent as the identical quantity of fentanyl, 5,000 occasions as potent as a unit of heroin and 10,000 occasions as potent as a unit of morphine.
  2. It is very important word that lethality and potency will not be the identical. The toxicity of Carfentanil in people and its prepared business availability has aroused considerations over its potential use as a weapon of mass destruction by rogue nations and terrorist groups.
  3. Carfentanil was first synthesized in 1974 by a staff of chemists at Janssen Pharmaceutical, which included Paul Janssen.
  4. It is categorised as Schedule II underneath the Controlled Substances Act in the USA with a DEA ACSCN of 9743 and a 2016 annual combination manufacturing quota of 19 grams (less than 0.7 oz.).

Just lately our research discovered a company close to Boston, MA that seems to have the answer to the challenge of detecting each explosives and highly harmful drug compounds. The corporate is Excellims.

Excerpts from the Excellims’ Website online:

Safety and Forensics

Ion mobility spectrometry has an extended and confirmed history within the safety business as an explosive detector. Its success has come from the truth that it is fast, strong, subject in a position, and simple to function. With the development of excessive efficiency IMS, Excellims has superior this know-how and given it the power to raised quantify samples and discern more utterly between compounds of comparable buildings. These features turn out to be especially necessary when dealing with the newest technological advances in safety threats, for occasion the emergence of designer medicine whose buildings are comparable but continually changing. Excessive performance IMS with electrospray can even detect nonvolatile compounds, which has never before been attainable with ion mobility know-how.

Harmful Drug Detection

The same firm also brings to the Wayfinding Answer a detection system that is capable of Excessive throughput screening of harmful medicine which is particularly essential in area instances, because samples should typically be analyzed on the spot so as for a choice to be made about whether or not a drug is counterfeit or whether a person or cargo is carrying unlawful goods.

A rising menace on the earth of illicit drug detection is the popularity of designer medicine, which are purposely formulated to be troublesome to detect. For instance, medicine referred to as “bath salts” do not sometimes show up in urinalysis and are unimaginable for drug-sniffing canine to odor. HPIMS has been efficient in detecting these compounds, and is able to separate lots of them from their chemically comparable counterparts.

The limit of detection for HPIMS is considerably compound dependent but falls in the part per billion to low half per million ranges. Quantification is possible over 2 to 3 orders of magnitude, making this a fast, dependable method to determine the presence and quantify of unlawful substances.

Explosive Detection

Ion mobility spectrometry is greatest recognized traditionally for its use in homeland security. It’s quick, strong, and portable. Airports all over the world depend on ion mobility for detection of explosives, most of that are highly ionizable compounds that give a robust response in most of these detectors.

Explosive detection is usually accomplished at cellular websites or at a location reminiscent of an airport where area is a useful commodity. The compact measurement of the GA2100 standalone HPIMS instrument is right for this example. The instrument could be set up on website and loaded with a database of widespread explosives of curiosity. Samples are analyzed in beneath one minute, and the library supplies an answer as as to if explosives are present and in that case, which ones.

Excessive efficiency ion mobility spectrometry analyzes samples with a better decision than was previously attainable with IMS instrumentation. Which means not only can compounds be detected, but in addition they are often separated from other comparable compounds. This might give extra perception into what varieties of compounds are being used for chemical warfare, and will provide extra correct quantification knowledge for detecting compounds at low levels.

Under we now have listed other corporations engaged on bomb and drug detection know-how. We’ll proceed to look at each providing and technique to determine the perfect prospects for the Wayfinding Answer.

Gray Innovation

Different key producers of Explosive Trace Detection (ETD) market are: Analogic Corporation, Leidos Holdings Inc., Smiths Detection Inc., American Science and Engineering Inc., L-3 Communication, FLIR Methods Inc., Autoclear LLC, Morpho Detection, OSI Methods Inc. and Nuctech.

Video Know-how for Distant Regulation Enforcement and Medical Help

Combining technologies like those developed by 22 Miles, Olea and Kioware is the future of early detection and protection of huge public venues from assault and even natural disasters. We now have the power by means of networking these applied sciences and integrating them into the native Emergency Providers Methods to expedite the evacuation of the plenty on campus and in buildings in a trend that limits the exposure to harm.

Simultaneously, we will velocity up the identification of the exact location of the incident to ensure the fastest potential response by regulation enforcement and first responder medical and hearth personnel.

The addition of video know-how for important two-way communication during an immediately after the event might be delivered by Kioware Software, which has added the function to its core software program security platform.

Kioware additionally offers security protection from Internet and native hands-on hacking unauthorized entry to the Wayfinding, kiosk and digital signage. These belongings can be crucial in regulation enforcement assessing the menace before getting into the amenities and even more so in connecting first responders with educated medical personal for course on the right way to stabilize the wounded prior to extraction. Corporations like American Nicely and VitelNet can be logical strategic companions on this regard.

American Nicely the chief in remote medical help and doctor resource purposes

VitelNet the chief in first responder distant emergency solutions

The top level Wayfinding Answer unit will embrace inexperienced and pink external lighting and a flashing display to indicate the protected route for emergency exiting and speakers for announcements from the local 911 call middle. The units ought to be seen as each a networked two means communication answer as well as a important asset for prompt delivery of medical trauma supplies and different assets, which could be stored inside the Wayfinding gadget. Examples can be “Stop the Bleed” trauma kits and accredited Automated Exterior Defibrillators as well as different first help and safety provides. Entry to the contents of the Wayfinding Answer units shall be restricted to employees and/or will probably be remotely unlockable by the 911 call middle.

Funding Sources

The subsequent challenge is to discover the feasibility of value coverage by way of federal and state grants, and examine lowered value of facility legal responsibility insurance coverage. It might very nicely be the insurance coverage providers are prepared to reward the house owners of huge public venues for setting up these techniques and technologies that have the potential to save lots of human life and scale back pricey post-event authorized actions. Ultimately, it might make sense to think about lobbying for state and federal laws for the requirement of those technologies to be carried out in all public venues where there’s a affordable menace for a mass casualty assault. The straightforward analogy right here can be the requirement of seatbelts and airbags by the automotive business. Underneath that example, the insurance coverage corporations significantly benefitted from the requirement of those security technologies.


It is obvious that combining technologies like those developed by 22 Miles, Olea and Kioware is the future of early-detection and protection of huge public venues from attack or even pure disasters. We now have the power by way of networking these technologies and integrating them into the local Emergency Providers Methods to expedite the evacuation of the plenty on campus in a style that limits the exposure to harm.

Additionally, we will velocity up the identification of the precise location of the incident to make sure the fastest attainable response by regulation enforcement and first responder medical and hearth personnel.

We propose that a timeline be established by 22Miles, Olea, Kioware and one or two other main stakeholders to develop two beta model wayfinding kiosks for demonstration at the National Retail Federation Conference in January 2019 in New York City. The beta would not have to include all of the belongings described above however would have the ability to show the potential of the Wayfinding know-how for mission important public security.