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A Different Event Management Platform [Review]

A Different Event Management Platform [Review]

ClearEvent is an all-in-one, cloud-based occasion administration platform for occasion planners and features a cellular occasion app in your members. Right here is our assessment.

 

ClearEvent: What Is It?

ClearEvent is an all-in-one occasion administration platform for occasion planners, which features a cellular occasion app the place individuals, sponsors, exhibitors, and distributors can entry personalised occasion info.

It’s attainable to simply accept on-line registration, tickets and vendor funds, monitor your occasion price range, allocate job assignments to volunteers and employees and talk together with your stakeholders and attendees. Event particulars and messages could be shared with members and anybody concerned within the occasion utilizing the included cellular occasion app, which may be accessed on any gadget, anyplace, at any time.

ClearEvent, based mostly in Canada, will attraction to occasion planners concerned in organizing quite a lot of occasions, conferences, expos, festivals, festivals, tradeshows, fundraising occasions, group occasions and company occasions. ClearEvent has customers worldwide and 6 totally different currencies are accepted, nevertheless, for occasions outdoors of North America help hours might not but be provided in your native timezone and GDPR compliance is pending.

ClearEvent happened as a result of the 2 founders have been operating their very own occasions and have been annoyed by the restrictions of the merchandise available on the market and the shortage of an all-in-one, easy-to-use system for his or her staff. In 2014, they began creating their very own system and this was launched to market in 2015. One necessary differentiator is that the system presents each ticketing and registration choices. The pricing and freedom of not being tied right into a contract will attraction to many occasion planners.

For small occasions, it’s free to make use of the system and there’s no bank card required. For occasions that promote tickets or supply paid registrations, transaction and card cost charges will apply however occasions can move charges on to the attendee or take up them. In the event you want three or extra customers to entry the system, your occasion can improve to paid month-to-month plans to go well with bigger occasions, together with limitless customers. You aren’t tied right into a contract. ClearEvent is assured that clients will keep on the platform as a result of its a useful device for his or her workflow, not as a result of they’re locked right into a contract.

Might it be just right for you? Let’s take a look at ClearEvent in additional element.

The Primary Classes of Options Are:

Registration. Gather particular particulars from any particular person attending your occasion (e.g. Attendee, Vendor, Exhibitor, Event Competitor, VIP, Media). Assessment and approve registrants, defer cost assortment, and help totally different on-line and offline charge cost choices.

Tickets. Quick, PCI-compliant safe on-line ticket gross sales by way of the cellular occasion net app. Quick entry to funds inside two to seven days with Stripe. Kiosk mode permits occasions to proceed promoting tickets on the door utilizing bank cards (WiFi connection and pc/pill required).

Event Management. All-in-one occasion planning, logistics, and collaboration instruments. Handle the occasion finances, to-do lists, allocate job assignments to volunteers and employees and ship out focused communications. Roll over recurring occasions to reset them with out having to arrange from scratch.

Evaluation

ClearEvent is cloud-based so all that’s wanted is an internet browser and WiFi to entry it. ClearEvent runs in all trendy “evergreen” net browsers on all main platforms (Home windows, Mac, and Unix). ClearEvent additionally runs on all cellular platforms (iOS, Android, Blackberry, and Home windows Telephone).

Import and export capabilities imply that you need to use knowledge you have already got to rise up and operating shortly. Commonplace templates will help you import issues like price range line gadgets, to-do’s, contacts, and rather more.

 

Cellular Event App

ClearEvent mechanically creates a brandable, cross-platform cellular occasion app to promote tickets, register attendees, present necessary occasion particulars, schedules, organizer contact information, key places, and extra to the general public and occasion goers.

The app is web-based and works in any browser, there’s nothing to obtain. Attendees can register on your occasion via the app and pay with a bank card, Apple Pay or Google Pay, or Microsoft Pay if they want. It’s straightforward to share a hyperlink to the cellular occasion app in order that attendees can register or purchase tickets. Attendees also can entry personalised info in accordance with their participant sort. For some occasions, it might even get rid of the necessity to develop your personal occasion web site.

The cellular occasion app branding could be custom-made to fit your occasion’s model. Pictures are uploaded and mechanically resized to make sure that the occasion app is fast loading and responsive, to fill the out there display measurement. Utilizing a cloud-based platform with distributed content material administration minimizes the danger of downtime or knowledge loss.

For attendees with disabilities, the Cellular Event App gives accessible theme choices and is Net Content material Accessibility Tips (WCAG) 2.zero compliant.

 

The Dashboard

The dashboard provides operational visibility of the entire occasion and an at-a-glance abstract of your occasion’s progress in real-time so you already know in case you are on monitor. All parts are clickable to drill down for more information.

There’s a countdown to your occasion and it provides a price range snapshot, listing of open jobs that must be assigned, to-do abstract and alerts, resembling duplicate bookings. It exhibits the participant standing (precise/goal/capability) on your totally different stakeholder varieties – attendees, media, sponsors, VIPs, exhibitors, volunteer, and distributors – for instance.

 

The Distinction Between Ticketing and Registration Choices

Ticketing and registration performance are provided as separate options. Each the registration and ticket buy checkout expertise mirror the branding of the occasion slightly than the ticketing supplier, which isn’t all the time the case with different platforms.

Ticket gross sales are designed for quick purchases, particularly when no info, or solely primary info, is required from the ticket purchaser and any friends. Tickets are greatest for a basic admission ticket, day cross, social gathering admission, free tickets, and different comparable quick entry choices.

Registrations are perfect for amassing extra detailed info from a person registrant. Customized questions could be created to gather particular particulars from any particular person attending your occasion. As an example, you’ll be able to create types for various participant varieties, comparable to distributors, exhibitors, occasion rivals, VIPs, and media.

In case you have attendance standards, registration additionally supplies further capabilities to evaluation and approve or decline registrants. Because of this when potential attendees apply they’re despatched an automated message confirming that their software is being reviewed and that cost hasn’t but been taken. On the dashboard, the occasion planner can see the brand new purposes which are pending approval. Cost is just not collected till the occasion planner confirms their attendance and a affirmation message is just despatched as soon as the cost has been processed efficiently. This avoids having to course of refunds. If registrants will not be authorised, a ‘declined’ message can mechanically be triggered.

 

Setting Up Ticketing and Registrations

Different on-line and offline payment cost choices may also be supported, not simply card funds. All types have choices so as to add merchandise, for instance, meals vouchers, periods, merchandise, parking cross, aftershow celebration and different associated occasions.

Six totally different currencies could be accepted:

  • US Dollars (USD)
  • Canadian Dollars (CAD)
  • British Kilos (GBP)
  • Australian Dollars (AUD)
  • Swiss Francs (CHF)
  • Euro (EUR)

As you’d anticipate you possibly can set early and late costs, challenge promo codes, arrange particular hyperlinks without spending a dime or discounted tickets, and replica particulars from the ticket purchaser or earlier entry. Check mode lets you put by way of dummy bookings to examine every little thing is working appropriately.

Each private and non-private registration varieties may be created and shared together with your attendees. Registration type questions can use conditional logic to customise the questions displayed relying on the chosen registration charge. To offer an instance, you might ask exhibitors particular questions relying on the dimensions of the sales space or package deal they chose. Different query varieties like textual content, a number of selection, checkbox, date, and file add fields can be found so as to add to your registration type. When a type is submitted a brand new account is created for the attendee, all solutions are collected, saved, and a receipt is issued.  Attendees can simply promote their occasion involvement utilizing built-in social media sharing buttons to encourage others of their community to hitch them.

 

Duplications

The ClearEvent system flags duplicate bookings based mostly on e mail addresses. You’ll be able to choose to disregard, for example, whether it is somebody is registering for a number of colleagues. However that is useful to determine any duplicates booked by mistake.

Likewise, if an attendee tries to place via one other registration the system lets them know and checks with them if that is right earlier than processing it. That is useful to keep away from conditions the place a registration has already been acquired and saves time having to refund the duplication.

 

Event Price range

ClearEvent gives a complete occasion finances function, detailing budgeted and precise quantities for revenues and expenditure. Event planners can import an present finances as a CSV file or use the ClearEvent template. Line gadgets might be grouped by class and GL codes out of your accounting system may be famous.

Straw-colored gadgets are these which are tracked and up to date in real-time by way of the system, corresponding to ticket gross sales, exhibitor packages and merchandise. This enables the occasion planner to make extra assured selections as a result of a transparent operational view.

 

Refunds

Full and partial refunds could be processed and a refund cause specified. Any refund permitted sends a notification to all occasion admins in order that they’re conscious and for peace of thoughts and transparency between group members.

 

Messages and Communications

Messages and communications might be despatched to everybody or to particular teams of individuals by way of the cellular occasion app. Constructed-in message monitoring makes positive you don’t ship duplicate messages to individuals. It’s potential to connect information like flooring plans, detailed directions, maps and extra together with your messages. When a message is posted, it’s all the time out there on the cellular occasion app and an e mail notification and hyperlink to the app to learn the complete message may also be despatched. Members will not have to dig by way of their e mail inboxes for essential occasion info and it reduces the danger of individuals accessing stale occasion info from previous emails. Messages can’t be scheduled however they are often saved as drafts till you’re able to set off them.

 

Schedules

Customized packages and schedules might be made seen by way of the cellular occasion app to totally different teams of members. This will allow personalised scheduling, for instance, you possibly can publish an exhibitor schedule that features load-in and tear-down occasions that’s solely seen to exhibitors, whereas common occasion delegates will solely see a high-level occasion schedule.

 

Event Activity Record

To-do lists could be created by way of the platform to make it straightforward to share duties, monitor crucial path gadgets, and delegate work to different staff members. There’s additionally an import choice to deliver present process lists into ClearEvent. Lists could be sorted by due date, by a group member or by the trouble required so that you’ve full visibility to all your occasion’s critical-path gadgets and know who’s doing what, and by when.

To-do lists are nice for shortly transferring duty if one member of employees leaves or is at capability and for getting new workforce members in control and productive.

 

Job Assignments

Job assignments could be created and managed and you may see what number of unassigned jobs must be allotted. Distributors, employees, and volunteers can set their schedule to point out durations when they’re out there in order that open jobs could be allotted to them when obtainable. It’s straightforward to identify any conflicts and overlapping assignments.

Staff see a customized view of their assigned jobs and duties, together with notes, directions, and particular requests. This could scale back event-day coaching wants and make it straightforward if you’ll want to swap duties on the last-minute between employees.

 

Rollover

One other cool function is the choice to rollover recurring occasions. As soon as an occasion is completed you’ll be able to reset every thing prepared for the subsequent occasion to save lots of time. All of the to-dos are cleared and the due dates are recalculated towards the brand new occasion date. All jobs are cleared and begin/finish dates adjusted. The price range is preserved however the actuals are reset. The registration types all keep however any registrant knowledge is cleared.

 

Safety

It’s potential to confirm the validation controls, for example, if passwords should embrace a sure mixture of characters and size. Position-based safety signifies that occasion admins can specify precisely what group members can entry.

All knowledge exchanged with the ClearEvent platform is encrypted and shielded from eavesdroppers utilizing 256-bit SSL encryption. ClearEvent doesn’t retailer bank card knowledge on their servers. The cost processor, Stripe, is licensed to PCI Degree 1 Service Supplier, probably the most stringent normal that may be achieved. ClearEvent complies with Cost Card Business Knowledge Safety Requirements (PCI DSS). It’s rated as PCI SAQ A and has outsourced all cardholder knowledge processing features to Stripe. The ClearEvent internet hosting associate the place their servers reside (Microsoft Azure) complies with PCI Knowledge Safety Commonplace (DSS) three.1.

 

Options

Registration

  • Gather particular particulars from any particular person attending your occasion (e.g. Vendor, Exhibitor, Competitor, VIP, Media, and so on…).
  • Help totally different on-line and offline payment cost choices.
  • PCI-compliant safe on-line registration.
  • Settle for bank cards, Apple Pay, Google Pay, Microsoft Pay.
  • Versatile registration type designer.
  • Customise (or replace) type questions.
  • Built-in cellular occasion app.
  • Enhanced communication to delegates earlier than and through the occasion.
  • Personalised schedules and messages.
  • Register attendees in your occasion by means of the app.
  • Rollover. For recurring occasions, Rollover your occasion to reuse your registration varieties on your subsequent occasion; prepared for subsequent time.
  • Assessment and approve registrants. Optionally available guide registration approval permits curated attendance and funds are solely taken when authorised.

 

Tickets

  • PCI-compliant safe on-line ticket gross sales.
  • Entry funds quick. On-line funds deposited to your checking account inside 2 to 7 enterprise days by way of Stripe.
  • Quick and easy ticket arrange with guided step-by-step directions
  • Cellular ticket gross sales by way of the cellular occasion net app.
  • Monitor ticket gross sales. Know precisely how ticket gross sales are doing at any time.
  • Constructed-in ticket occasion finances is up to date in real-time.
  • Promo Codes. Supply reductions to key people as incentives to drive ticket gross sales.
  • Kiosk mode.  Allow bank card purchases on the door.

 

Event Management

  • All-in-one occasion planning instruments.
  • Planning, logistics, and collaboration instruments.
  • To-do lists.
  • Volunteer and job administration.
  • Contact administration.
  • Schedule builder.
  • Import and export knowledge.
  • Built-in, real-time occasion price range tracks budgeted and precise quantities.
  • At-a-glance occasion dashboard to point out your occasion’s progress in real-time.
  • The system flags potential reserving duplications.
  • Registration and Ticketing in a single platform to provide flexibility for each occasion. Promote tickets for sub-events or vice versa.
  • Functionality to promote occasion associated merchandise (e.g. branded occasion merchandise) as a income increase choice with for-profit occasions.
  • Cellular occasion app. Share personalised occasion particulars to any cellular system utilizing the built-in occasion app.
  • Customizable branding choice.
  • Cloud-based platform minimizes the danger of downtime.

 

Who Is It For?

ClearEvent is for occasion planners concerned in organizing conferences, expos, festivals, festivals, tradeshows, workshops, enterprise improvement occasions, fundraising occasions, group occasions, and company occasions.

 

Execs and Cons

Execs

  • The rollover function is a useful timesaver for those who manage recurring occasions, notably when it comes to the price range and activity lists.
  • Job assignments are useful to handle employees and volunteers and share necessary info. Even when there are last-minute modifications they will all the time have the hottest directions.
  • For unique occasions, the choice to approve and decline and pay on approval is effective.
  • No contract. Cancel anytime.

 

Cons

  • Help outdoors North America will not be obtainable in your time zone or language. Help is at present solely obtainable between 9am-6pm Japanese Commonplace Time.
  • GDPR compliance is pending.
  • Digital check-in enhancements are beneath improvement.
  • There isn’t a help for seating plans or weddings.

 

Pricing and Plans

Your occasion pays Stripe bank card processing charges of two.9% + $zero.30 USD per card cost for paid tickets/registrations.

The cost processor is Stripe so specifically negotiated charges could also be attainable.

All main bank cards are accepted, together with Apple Pay, Google Pay, and Microsoft Pay.

 

The ClearEvent transaction payment is 2.35% + $zero.70 USD per ticket/registration bought.
Occasions can select to move on the payment to the attendee, or take in it.
The ClearEvent transaction charge is capped at $15 per paid ticket bought.
No setup, recurring or hidden charges.

 

There isn’t any subscription charge for as much as two occasion managers per occasion > FREE plan.

As much as four occasion managers is the restrict on the Lite plan > $39.95 USD per 30 days per occasion.

Limitless occasion managers per occasion is included with the Commonplace plan > $59.95 USD per 30 days.

The Lite and Normal plans embrace coaching and precedence in-app and net help. There isn’t any contract on month-to-month plans and it may be canceled anytime.

Annual plans are additionally out there at a reduced price.

 

In Conclusion

ClearEvent has tons to supply North American occasion planners. Some eventprofs outdoors of those places could also be disenchanted that help isn’t but obtainable of their time zone. The great finances, rollover function and job assignments are simply a number of the notable options. ClearEvent shall be engaging to these on the lookout for greater than a registration platform however providing good worth and versatile phrases, with out being tied right into a contract.

Disclaimer: Evaluations are paid for placements. Whereas Event Supervisor Weblog receives a payment to extensively take a look at the software and assessment it intimately, the content material of the evaluation is unbiased and on no account influenced by the corporate. In case you have any questions please use the contact us part.